REGAL LETTINGS COVID-19 SOCIAL DISTANCING VIEWING POLICY
Important guidelines you must adhere too !!
REGAL LETTINGS COVID-19 SOCIAL DISTANCING VIEWING POLICY
At Regal Lettings the Safety of our customers and staff is paramount. It is absolutely imperative that our customers and staff are aware of, and adhere to, strict social distancing measures at all times.
These measures have been put in place by the government to enable our services to continue in the safest way. If any of these rules are ignored or broken the services being rendered will be terminated with immediate effect to maintain the safety of our clients and customers.
Wherever possible we urge you to carry out your search for a property virtually and undertake viewings by way of video/virtual/360 tours and only attend a property if it is absolutely necessary.
By attending a viewing with Regal Lettings you agree to comply with the below rules at all times.
If any of these rules are not followed the viewing will be terminated and no entry to the property will be permitted until we are satisfied that all rules have been adhered to. Any member of staff conducting viewings will be wearing a mask, gloves and shoe covers at all times.
• You must maintain a 2-metre distance from the member of staff conducting the viewing at all times.
• If the property is empty the doors will be left open for you to freely walk throughout the property and the member of staff will wait outside, or if the property allows, inside whilst maintaining a 2-metre distance.
• You must not touch the doors or any fixtures within the property. If necessary the representative of Regal will do this.
• Where a property is tenanted, the viewing will be conducted at a time convenient for them to be outside the property to ensure the social distancing rules are met.
• You must attend the viewing wearing a mask or similar item covering your mouth and nose. Regal Lettings will provide foot covers for you to use which must be worn at all times while in the property.
• Anyone attending the viewing must be from the same household only and no children are permitted on viewings.
• A maximum of 2 people can attend a viewing at any one time, and as stated above, must be from the same household.
• You must not attend a viewing if you are showing signs of any symptoms and must report any symptoms to us as soon as you become aware of them. The viewing can be re-arranged for when it is safe to do so.
• You must not attend a viewing if you have come into contact, or been in close proximity to, anyone else exhibiting symptoms. The viewing can be re-arranged for when it is safe to do so.
• You will be required to sanitise your hands prior to entering any property (sanitiser will not be supplied by Regal Lettings)